8931 NC Highway 105 South

Boone, North Carolina 28607

Retail Store: 

Mon-Sat 9AM-5PM

Online 24/7

Shipping

Domestic & International

Time-frame:

Almost every order is shipped same or next day.  If it ships from a manufacturer it can take 1-3~ days to ship out.
If an item is out of stock, we will do our best to fill the order as soon as possible and guarantee your satisfaction.  Sometimes the manufacturer is out of stock and in these situations we have to wait on back-orders to fulfill your order.  We try our best to keep inventory up to date as much as possible.  Some products could also be shipped directly from the manufacturer.  
 

Transit:

Domestic: Typically 2-4 business days
Items shipped from our retail store in Boone, North Carolina have a typical transit time around the continental U.S. range from 2-4 days but could be longer depending on holidays and other logistics with the shipping company used.  
International: Standard shipping: 8-15 days; Express shipments: 4-8 days. 
This depends on the carrier and service you select at checkout.   Items shipped directly from a manufacturer in some cases will take longer to be fulfilled.  Transit could be longer depending on holidays and other logistics with the shipping company used. 

Carriers:

Domestic: We ship via USPS and UPS. 
International: We ship via USPS, UPS, DHL or Yakit. 
  • Yakit uses a combination of UPS which ships to a central service center and then ship out either USPS Priority Mail International (Standard) or DHL (Express) depending on your selection. 
Please contact us with any questions.  We reserve the right to switch your shipping option or carrier.  At our discretion, we may upgrade your shipping using a different carrier.  
Please note any carrier restrictions in the comments section of your order.  If your location does not accept certain carriers or shipments and it was not noted, we are not responsible and the purchaser is responsible for any additional shipping charges.  

Tracking Info:

We do our best to provide tracking information for both domestic and international shipments.  This applies for both domestic and international shipments.  

Duties:

International: Unless you select Yakit Standard or Yakit Express as shipping options at check out, you are responsible for any duties owed to your respective government.  Yakit options break out the cost of duties in their shipping quotes.
 

Rush Shipping:

We offer upgraded shipping options that are available in the checkout.  If you have a need for rush shipping, please note this in the comments section of your order.  We do our best to get these out as soon as possible, however we do not make any guarantee's outside of our normal shipping policy.  

Questions: 

In the event you have a question on our policies please contact us.  We typically respond to inquiries within 24 hours.