Refund, Returns and Cancellation Policies
Upon receiving delivery, products and merchandise should be carefully inspected for problems or defects. If you need to return a purchase, all tags must be still in tact and the product must be in new condition. Product(s) must be returned within 14 days after receiving the purchase, and shipped to our retail location. Buyer is responsible for all shipping charges unless there is a problem or defect that is under our responsibility. Shipping charges will not be refunded. Buyer is also responsible for a 20% restocking fee if goods are not received within 30 days of original purchase date. Refunds will be processed within 30 days.
Ladies clothing items that are marked down (red sale sticker or sale off of the listed retail price) are generally discontinued items from the manufacturer. These items are non-refundable. We can process exchanges in store for these items.
Items & new clothing that is on sale (10% or 20% off applied in the shopping cart) are able to be exchanged or refunded dollar for dollar. All exchanges or refunds will be processed minus any applicable discounts that were applied.
For defective items, please contact us within 7 days upon receiving order. Some items may require that they they be returned to the manufacturer for refund.
If you place an order and subsequently need to cancel or modify the order, please contact us at the link below. We will do our best to correct or process a refund before shipping the order out. If you have any questions prior to purchasing, please let us know. We try to respond to all inquiries within 24 hours during weekdays.
Club Shop, Peanuts, & Golf Inc
8931 Highway 105 South
Boone, North Carolina, 28607